“’No’ simply means begin again one level higher.”
– Peter Diamandis
The several messages behind this quote come to mind in my work most every day. If someone says “We can’t do that,” I often ask to speak with their supervisor, or, if their supervisor is unavailable, their supervisor’s supervisor. Pretty soon I find the person who says, “Okay, maybe” or even “Sure, why not?” Or, I try to figure out a “higher message,” one with greater allure or effect. Or, I try to create a more meaningful message to appeal to higher values. Whatever it is, I sure don’t like to accept “No.” At work, give it a try, if not several tries, no matter how intimidating may be the door on which you knock, or the person behind it, whether it’s a potential customer, a potential employer, or even your own manager.
This quote was sent to us by Gerard K, a motivational speaker who appears at many sales leadership conferences. He shares with us that “not taking ‘No’” is, to him, the mark of a successful salesperson. Who can argue with that?
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