Workplace Negotiating Insight No. 5: Email is Your Faithful Friend


It often pays, and pays quite well, to “Speak with Your Fingers, Not With Your Lips.”

We all know that when negotiating, it is “leverage” that gets you what you want.

Well, in workplace negotiating, it is quite often email that gives you the leverage you need.

Email that shows what was said. Email that shows what was promised. Email that shows what was agreed to, and email that shows what was objected to. Even email that shows what was intended. Or email that shows what was threatened.

Use email if you ever think that others may one day deny what was said, agreed to, promised, intended, or even threatened. Use it judiciously, carefully and matter-of-factly. And, don’t forget to make sure you keep a copy of that email.

Those who are dishonest and deceitful do not like email. And, that, my friend, is the reason we call it our “faithful friend.”

I once won a negotiation of over a million dollars because of an email consisting of just one word. Yes, just one word. A very important word.

Yes, email is your faithful friend.

© 2017, Alan L. Sklover All Rights Reserved. Commercial Use Prohibited.

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